Privacy & Policy
Updated January 12, 2022
Summary of Personal Information we collect and how we use it
|Types of Personal Information we collect||How we use it|
We do not knowingly collect or sell the Personal Information of individuals under the age of 16 years old.
At Alsett, we share this data with services providers who offer shipping, payment processing, marketing and analytics, cloud storage, and operational support services.
We do not sell your data in exchange for money. However, under the California Consumer Privacy Act (CCPA), “sale” broadly covers many scenarios in which we share your Personal Information with the partners we work with. For example, like many ecommerce companies, we share your Personal Information with our advertising partners to help show relevant ads based on your interests. In some instances, this exchange is considered a data “sale.” If you would like to learn more or opt-out of the sale of your Personal Information, please see our Notice of Right to Opt-out.
In the past twelve months, Alsett has sold the following categories of Personal Information:
- Contact details
- Site navigation and usage data
- IP address, browser settings, and related information
You can find more details on how we use Personal Information, how we protect that information and the control you have below.
Information We Collect
We collect a variety of information from our customers and visitors to the Website. As described below, some information is automatically collected when you visit our website or purchase something, and some you provide to us when registering or filling out a form, buying a product or service or communicating with us. We may also acquire information from third parties.
Information Collected Automatically: Whenever you visit our website, we automatically collect some information about your transactions with us, and your use of our website. For example, we automatically collect your IP address, the type of operating system and web browser you use and related information. We also automatically track certain information about your activities on our website such as the pages you visit. If you are a registered Alsett customer, we link this automatically- collected data to the Personal Information we collect to help us customize your experience on our website and improve our service to you.
Information You Provide Us: If you provide us with Personal Information by filling out a form, registering for an account, making a purchase or contacting us, we collect that Personal Information. For example, if you register on our website, we collect your name, e-mail address and password. If you place an order with us, we collect the Personal Information that you provide to us such as your shipping, billing, and payment information. You may also have the option to store credit card or other payment information to make it easier to purchase products or services from the Website in the future. If you design and personalize a product, such as a business card, we collect the Personal Information you use to customize the product, such as the name of your business or your professional title. If you contact our customer services agents, you may also provide us with Personal Information that we collect.
From time-to-time, Alsett may give you the opportunity to participate in sweepstakes, contests or surveys on our website. If you participate, we will collect certain Personal Information from you.
Information about Your Transactions with Us: When you purchase a product or service, we collect all your order information, such as the type of product you purchased and the costs of each product.
Reviews and Public Forums: We may provide you with the opportunity to review our products or participate in public forums associated with the Website. Any reviews, posts or comments will be public so you should use care before posting information about yourself online
Additional Information We Collect: We may acquire additional information about our customers from third parties, such as the U.S. Postal Service. We may incorporate this additional information with the existing information we collect about our customers.
Where we Process and Store Data: Alsett processes and stores data in Ireland and in other locations for back-up and recovery purposes or to enable us to offer you certain services. Depending on where you are located, the other jurisdictions where we store data may not have data protection laws that provide an equivalent level of protection to the laws in your home country or jurisdiction. By using the Website and providing us with your Personal Information, you are consenting to the transfer and processing of your Personal Information in jurisdictions outside of your home country or jurisdiction.
Cookies and Similar Files
Our website uses “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored on your computer. When the cookie is stored on your computer, Alsett assigns you a unique customer code. When you return to our website, we read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you.
Most Web browsers accept cookies by default but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies or if you delete your cookies, some aspects of our website, including our Shopping Cart, will not work properly.
We also use ETags to store a unique customer code in the cache of your browser that allows us to identify you when you return to the Website. The ETag allows us to tailor the Website and recall your preferences and past orders. Clearing your browser’s cache will delete any ETags.
If you receive emails from Alsett, we may use Web Beacons and similar technologies to track whether you have opened the message and whether you have clicked on links contained in the message.
We use third-party advertising companies to serve advertisements on our behalf. These companies may use a cookie or similar technology to tailor the advertisements you see, to track your response to their advertisement and to measure the effectiveness of their advertising. We may also provide these companies with Personal Information to help them serve more relevant advertisements on our behalf.
You can learn more about targeted advertising, its benefits and your choices by going to http://www.aboutads.info/consumers/. The targeted advertising companies we work with are members of the Network Advertising Initiative. The NAI allows you to limit targeted advertising from its members by using an opt-out tool available on the NAI website at http://optout.networkadvertising.org/?c=1 .
Use and Disclosure of Information
We use the information that we collect about you to maintain, improve, and administer our website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalize your online experience.
Business Operations: In order to carry out certain business functions, such as order fulfillment, payment processing, email delivery, or marketing, we sometimes hire other companies to perform services on our behalf. We may disclose Personal Information that we collect about you to these companies to enable them to perform these services.
Communicating with You: We use Personal Information to communicate with you about your order, remind you of orders you have pending and other transactional or administrative updates as well as to send you offers for products and services that may be of interest to you.
Third Party Offers: We may send you offers on behalf of third parties or promote such offers on our website. We do not share any Personal Information with the third party, unless you accept the offer or request additional information about the offer.
As described in more detail in the “Your Choices” section below, you can review and update your marketing preferences in the My Account section of the Website.
Merger, Sale or Acquisition: In addition, it is possible that in the future another company may acquire Alsett or its assets or that Alsett may partner with or purchase another company to continue to do business as a combined entity. In the event that any such transaction occurs, it is possible that our customer information, including your Personal Information, may be transferred to the new business entity as one of Alsett’s assets. In such an event, we will update this policy to reflect any change in ownership or control of your Personal Information.
Links to Third Party Products and Services
While you are visiting or using the Website, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies. If you click on one of the presented offers, you will be redirected to the site of the third party, and any information you provide in response to the offer will be governed by the privacy and other policies of that third party.
We offer you a variety of choices with respect to how we use and share your Personal Information.
Communications from Alsett: If you do not want to receive email communications from Alsett about our own or third-party products and services that may be of interest to you, you can update your preferences in the My Account section of the Website. You can also click on the unsubscribe link at the bottom of one of our emails. You can also request to be added to our Do-Not-Call list, and/or our Do-Not-Mail list by contacting us as described in the Contact Us section below. Please be sure to provide your exact name, e-mail address, mailing address and telephone number(s) and the list or lists you would like to be included on (Do-Not-Call, and/or Do-Not- Mail). Even if you opt-out of email marketing or choose to be placed on one of these lists, we may still communicate with you using any of these methods regarding your use of our website, your orders or your account, or for similar transactional or administrative reasons.
Deactivation of Your Account: You may also request deactivation of your Alsett account by contacting Customer Service at support@Alsett.com or by writing to the address below and requesting account deactivation. Please note that your Personal Information may remain in our archived records after your account has been deactivated.
If you wish to change your name, e-mail address, password, and/or communication preferences after you have registered, you can access your account in the My Account section of the Website. You may also request these changes by contacting Customer Service or calling Customer Service at 1.833.233.2552
We maintain reasonable physical, electronic, and procedural safeguards designed to help us protect your nonpublic Personal Information against loss, misuse, disclosure and alteration. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our website.
When you establish an account at Alsett, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe. You may change your password as often as you wish by going to the My Account section of the Website.
Special Notice for California Residents
If you are a customer who resides in California you may request, once a year and free of charge, a list of the third parties to whom we have disclosed Personal Information (if any) for their own marketing purposes. See the Contact Us section above for how to make this request. However, we do not share your Personal Information with third parties for their own marketing purposes without your express consent. So, you can prevent the type of sharing by withholding consent.
The California Consumer Privacy Act (CCPA) also provides you as a California resident with several additional rights
- The right to request we provide you with the following information.
- The categories of Personal Information we have collected about you;
- The categories of sources from which we collect your Personal Information;
- The business or commercial purpose for collecting your Personal Information;
- The categories of third parties with whom we have shared your Personal Information; and
- The specific pieces of Personal Information we have collected about you.
- The right to request we delete the Personal Information we have collected from you, with some exceptions.
- The right to tell companies not to sell your personal information.
- The right not to be discriminated against for exercising any of these rights.
You, or an authorized agent, can exercise these rights by contacting us in any of the ways provided in the Contact Us section. The Customer Service page also includes a webform for submitting requests. If you would like to contact our privacy team, please send us an email at privacy@Alsett.com. In order to exercise these rights, we will have to verify your identity. We will do this by asking you to provide us with certain information we already have to confirm your identity. This can include your contact information, account number, or purchase history details.
Problems with order confirmations or signing in
Signing-in: Our sign-in process is designed to help protect your privacy. If you have trouble signing into our website, please ensure that you are using your registered e-mail address and/or correct password. If you are using your registered e-mail address and correct password, and you continue to have trouble signing into our site, please contact Customer Service.
Order Confirmation: Alsett sends an e-mail notification confirming acceptance of each order you place to the e-mail address you provided to us when signing up for an Alsett account. If you receive a confirmation for an order, you did not place, please email us immediately at Customer Service.
Who we are?
Our website address is: https://www.alsett.com.
What personal data we collect and why we collect it
When visitors leave comments on the site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with?
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Alsett Agency®, an Alsett company, is the sole owner of the information collected on www.Alsett.com. Alsett Agency® collects information from our users at several different points on our site. We use this information to fulfill your order, send you requested product or service information, respond to customer service requests, send you marketing communications, administer contests, surveys, or sweepstakes you may have entered, and improve the customer experience while on our site. We reserve the right to disclose information about you as required by law, and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process. We may purchase additional data about our customers from third party sources and combine it with the information we have already collected in order to assist us with our marketing activities.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Alsett Agency® does not store this information after sending this one-time email.
In order to use Alsett Agency®, a user must first complete the registration form. During registration a user is required to give a name and email address. We use this information to contact the user about our services even if they have not placed an order. We also collect credit card information if a user places an order on the site.
Communications from the Site
Special Offers and Updates: Established members will occasionally receive information on products, services, special deals via email offers or direct mail. Out of respect for the privacy of our users, we present the option to not receive these types of communications. If you do not wish to receive future emails, please see the Choice/Opt-out section below.
We communicate with users on a regular basis to provide requested services. Both our production and customer service staff use email and phone information to communicate with customers about issues pertaining to their orders.
Blog and Testimonials
Our site offers a publicly accessible blog. You should be aware that any information you provide in these areas may be read, collected and used by others who access them. For testimonials, we obtain the customer’s consent prior to posting their name along with their testimonial. We are not responsible for the personally identifiable information you choose to submit through testimonials. If you wish to update or delete your testimonial, you can contact us via one of the methods listed below.
Cookies and Other Technologies
A cookie is a small data text file that our server sends to your computer and that your computer sends back to us each time you visit our website. Cookies are used by Alsett Agency® in order to uniquely identify users, associate user files with orders and to enable the shopping basket. You can disable and/or delete cookies by controlling your browser settings. If you do disable cookies, our site will not recognize you, and you may not have access to all portions of the website.
In addition, we and our partners use technologies similar to cookies to analyze trends, administer the website, track users’ movements around the site, and to gather demographic information about our user base as a whole.
We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see the Choice/Opt-out Section below.
We also partner with third parties to display advertising on our website, some of which is based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users’ movement in the aggregate, and gather broad demographic information for aggregate use. This data is not linked to personally identifiable information.
We are committed to protecting your information. Security measures are in place on this site to protect against the loss, misuse and alteration of the information under our control. We offer industry-standard security measures available through your web browser. When you are on this site, the sensitive information you provide such as credit card and financial information is encrypted with secure socket layer (SSL) technology and scrambled en route and decoded once it reaches us. Please remember that email, which is different from the encrypted sessions above, is not secure. Therefore, we ask that you do not send sensitive information such as credit card or account numbers to us via an unsecured email message.
Information Disclosure and Your Choices
We use an outside shipping company to ship orders, an email service provider to submit email communications to you on our behalf, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We may selectively share customer information, including names and mailing addresses, with reputable third parties and organizations whose products and services we think may interest you if the customer information is independently obtained by us (that is, if the information is received from sources other than your financial institution). We may share your information with such third-party business partners, for instance, for the purpose of enhancing our products and services or so that they can market their products and services to you. If you do not want us to share your personal information with these companies, contact us as described below.
In some cases, we may use third-party service providers to assist in providing you with customer service, fulfilling your requested service and you agree that we may release information about you to them for these purposes. When we engage third-party suppliers, they are only provided the information required to perform those services, such as order fulfillment, payment processing, or fulfilling subscription services. They are expected to abide by their contractual obligations when conducting work for us and are prohibited from using your information for any other purpose.
We provide you with the opportunity to opt out of receiving unsolicited marketing as a result of your transaction with us. If you no longer wish to receive special offers or promotional communications from Deluxe, you may edit your Account Profile or follow the unsubscribe instructions included in each communication. You may also express your optout choices by contacting Deluxe customer service, as described below.
In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
We reserve the right to disclose information about you as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, legal process served on our company. If Deluxe is involved in a merger, acquisition, dissolution or sale of all or a portion of its assets, we reserve the right to transfer your personal information. You will be notified via email and/or with our Notification of Changes section of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.
Our users are given the opportunity to “opt-out” of having their information used for purposes not directly related to our site at the point where we ask for information. Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email, emailing us at remove@Alsett.com or by following the unsubscribe instructions within the email. Users who no longer wish to receive our direct mails can opt out on this page https://www.Alsett.com/my-account by clicking the The ‘Remove Me’ button under the DIRECT MAIL OFFERS heading.
Notification of Changes
If customers have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner.
Access to Correct/Update/Deactivate
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, or request that it be deleted/deactivated by accessing your Alsett Agency® account or by contacting us at the address listed in the Contact Information section. We will respond to your request within a reasonable timeframe.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
PRIVACY NOTICE – NEVADA-SPECIFIC ADDENDUM
If you are a California resident, the following provisions apply to our processing of information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household [subject to the Nevada Consumer Privacy Act] (“Nevada Personal Information”). For such residents, the provisions of this Nevada Addendum prevail over any conflicting provisions of the Privacy Notice.