UPDATEPROMISE

UpdatePromise is an automotive customer experience and fixed operations platform built to connect the complete service and repair journey. The platform helps automotive businesses manage appointment scheduling, customer intake, vehicle inspections, technician media, repair approvals, customer communication, financing, payments, satisfaction surveys and operational reporting. Unlike disconnected point solutions, UpdatePromise keeps the customer, vehicle, advisor, technician and payment experience connected across the repair lifecycle. Dealership and collision teams gain one consistent workflow while customers receive clearer communication, faster approvals and more convenient ways to complete service.