GORGIAS Inc

Gorgias is the AI-powered customer support platform built for e-commerce. We help fast-growing online stores deliver faster, more personalized support across every channel — email, live chat, social media, SMS, and voice — from one unified helpdesk. With Gorgias, support teams can automate repetitive questions, instantly resolve common issues like “Where is my order?” and “Can I change my address?”, and give agents the context they need to turn every conversation into a revenue opportunity. Our deep integrations with Shopify, Magento, BigCommerce, WooCommerce, and 100+ apps put order history, shipping data, and customer lifetime value right next to every ticket — so agents never have to switch tabs to understand the shopper. Gorgias AI learns from your brand voice, past tickets, and help center content to suggest accurate replies, summarize conversations, and handle routine inquiries autonomously. The result: lower response times, higher customer satisfaction, and a support team that can focus on the conversations that actually drive loyalty and sales. Whether you’re a scaling DTC brand or an established retailer, Gorgias is designed to make customer support your next growth channel — not just a cost center.